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Amir180
TWL Member
09-04-2010 01:16 PM / profile

when i accessed the website to see if its streaming. it says
active and approved.

when im trying to access the pbss path.
after a while the page loads and it says

No screenshot indexes were found for this server!

what do i need to do to fix it.
Ut!q
Competition Manager
Game Operations
America's Army

Site Operations Manager
Engineering

09-04-2010 01:35 PM / profile

Did you enabled screenshots in your server?
Feertti
Competition Staff
EU Lead Admin
America's Army

09-04-2010 02:18 PM / profile

1 reason could be that in this case pbss ip address is not such kind of structure what ACI History Tool can understand at the moment

If you give this information to ACI, I think that they will correct that if it's possible to do
Post edited by Feertti at 9/4/2010 2:23:51 PM
XAN_RAV3N
Competition Staff
NA Lead Admin
America's Army

09-04-2010 05:17 PM / profile

If the file was empty the page cant be loaded.

Verify if there are SS filed at binaries/PB/svss folder.

If yes, the address can be wrong or unable.

If u use gameservers services, open a ticket asking for abble the pbsvss address.

I had the problem and had to do that.
230grain_SB
TWL Member
09-04-2010 06:44 PM / profile

Yeah. What Raven said....open a support ticket and ask your server provider to make the screenshots viewable by the public
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